This item coming with vase
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
-
Rated 5 out of 5 stars
Yesterday I received a request from my boss that there was a memorial service happening in Oakland for the loss of a mother to one of our employees and if I could try to get an arrangement delivered. I thought it impossible as the service was just 2 1/2 hours from the time I got the directive. Most vendors have their trucks out already, and would not graciously take the time to see if they could even help me. Family Flower Shop not only listened to what I needed, but offered options within my budget. They reassured me that they would get it delivered on time. I received an email once placing the order, and I received an email after it was delivered. They got it there on time. The person I spoke to on the phone was Ivy. She was so sweet, kind, and professional. I have worked with multitudes of vendors over my lifetime, and this one was one of my best experiences. Such short notice, and they made it happen. Thank you Family Flower Shop! ---- Florist's Response: Thank you so much, Debra, for taking the time to share such a thoughtful and detailed review. We are truly honored that you trusted Family Flower Shop with such an important and sensitive moment, especially on such short notice. We understand how meaningful it was to ensure the flowers arrived on time for the memorial service, and we’re so glad we could make it happen for you. Your kind words about Ivy mean a great deal to us — she will be so touched to know her care, professionalism, and compassion made a difference. Providing dependable service, clear communication, and heartfelt support is always our goal, particularly during moments that matter most. Thank you again for your trust and for choosing Family Flower Shop. We truly appreciate you.
-
Rated 5 out of 5 stars
My girl loved them so much I got extra sugar!!! The delivery was on point and even when I emailed back and made an instruction change, shoot it was done no problem. this is my go-to place going forward.
-
Rated 5 out of 5 stars
Service here is fantastic and they provide amazing flowers!
